Are You a Customer Success Leader Or Laggard?

Many today are subscribing to the use of goods and services rather than purchasing them outright. These subscription relationships are proving economically beneficial, convenient to consumer, and typically easy to exit. This has meant a shift in priorities for brands, away from customer satisfaction and toward customer success.

Are You A Customer Success Leader Or Laggard?

Grow Revenue. Increase Loyalty. Improve Adoption.

Harita Gupta
Harita Gupta
Head of Global ExperienceLinkedIn Icon

Harita Gupta is the Head of Global Experience at Sutherland, where she oversees customer success and drives employee experience initiatives. With over three decades of global experience, Harita has been a key figure in leveraging Generative AI to transform business strategies, advance the industry, and shape the evolving talent landscape.

Contact Us

Thanks for reaching out!

We look forward to talking soon.