CONNECTED INTELLIGENCE

Integrating Data With People, Processes and Technology for Measurable Business Outcomes

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Turning Business Problems Into Opportunities With the Power of Data

We unlock the full potential of your data to make your transformation strategy real. We diagnose key aspects of your business, including customer pain points, challenges, missed opportunities, and risk exposures. Leveraging our Connected Intelligence framework, we then implement an integrated solution that delivers the right results for your business.

Here is how we deliver value for our clients:

  • Modernize and Monetize Data. We modernize your data ecosystem to enable democratization of insights across the organization.
  • Solve Business Problems. Through use case validation and rapid prototyping, we demonstrate the impact of our advanced analytics models and research and equip business teams to confidently execute.
  • Scale for Success. Augmented by continuous research and learning, we implement adaptable solutions that focus on maximizing outcomes even as the business landscape evolves.

Our Solutions

Navigate business challenges and operationalize transformation strategy, with data-driven decision-making.

Data and Analytics

With our Data and Analytics solutions, we help you solve business problems and enable data-driven decision-making across the enterprise. Turn your transformation goals into measurable business outcomes.

  • Data and Analytics Advisory: We conduct an in-depth assessment of client pain-points across the value chain, gaps in Op model, data readiness, and automation and AI/ML capabilities. Based on this, we identify and prioritize the opportunities and design tailored solutions.
  • Data Engineering: Remove data silos and create a single source of truth. Sutherland’s data engineering and advanced analytics solutions, augmented by AI and ML platforms, help you seamlessly embed analytics across the organization and deliver critical business insights at the point of decision-making.
  • Data Management Office: Establish capabilities including a north star data architecture, engineering , governance, and operating model for effective data lifecycle management and production of high-quality data and AI products for enterprise-wide consumption.
  • Data Science: Leveraging scientific techniques, AI algorithms (including Generative AI), and systems to extract insights, we analyze internal and external structured and unstructured data to predict outcomes and recommend actions.
  • End-to-End Customer Excellence: Leverage data and AI to optimize actions at every step of the customer life cycle to enhance key business outcomes such as customer long-term value (CLV), customer satisfaction (CSAT), and operational efficiency. We analyze key challenges and opportunities and develop tailored solutions to fit your business context and DNA.
  • Risk and Finance: Employ data analytics to transform complex data sets into strategic insights, enabling organizations to analyze and forecast performance, optimize risk management, and drive financial success.

Research and Market Intelligence

We use proprietary methods to gain insight into customer and employee needs and behavior, and the latest market trends to help you design next-gen experience and strategies to evolve with market and counter competition.

Insight and Design Labs

The key to a successful digital transformation strategy is tying it to customer outcomes. The Insight and Design Labs specialize in using proprietary methods to create insight-driven customer and employee journeys that help design the next-gen experiences and processes for enterprises.

Platforms

Powering innovation for your digital transformation journey

Extract

AI-powered intelligent document processing platform.

Extract
E-Hub

Automated and efficient exchange of information between providers, payers, and TPAs.

E-Hub
SmartHealthConnect and SmartHealthAnalytics

Real-time business intelligence and actionable insights across the healthcare life cycle.

SmartHealthConnect and SmartHealthAnalytics

Our Partners

Informatica

Data management solutions for harnessing insights and scaling innovation.

Microsoft

Powering actionable insights and data-driven decision-making at scale.

Oracle

With Oracle, we provide clients the comprehensive digital solutions they need to succeed.

SAP

Market-leading solutions for streamlining business operations and enhancing customer relationships.

Tableau

Propelling data-driven decision-making with powerful visual analytics.

Looker

Powerful data analytics and visualization tools for driving enhanced business performance.

Sas

Enabling organizations to scale advanced analytics and AI capabilities.

Snowflake

With Snowflake, we help transform companies into data-driven enterprises.

AWS

With AWS, we consistently deliver innovation and tangible business value for clients.

Unlocking Digital Performance

Build a Robust Data Foundation

Drive strategy at scale and create measurable business outcomes with a strong data foundation that powers data-driven decision-making.

Solve Complex Business Problems

Identify and solve critical business challenges and deploy an outcome-focused transformation strategy to accelerate time to value.

Enhance Decision-Making

Democratize insights and drive faster and more accurate decision-making across the enterprise.

Scale Innovation

Innovate at scale to and bring new products and services to market faster. 

Drive Measurable Outcomes

With actionable business insights and intelligence, optimize critical business operations, deliver personalized CX and EX, mitigate risks, and propel revenue growth.

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Invest in Your Data

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We look forward to talking soon.