Webinar | Insurance

Navigating the Triple Threat: Security, Speed, and Scalability in TPA Operations

Join experts from Sutherland, Newgen, LiDP, and Woodmen Life as they explore the solutions and strategies you need to drive L&A operational success.

MAY 16, 2024

From cumbersome, manual processes to increasing demands for efficient customer service, the L&A industry is ripe for transformation. Cutting-edge technology and streamlined processes have become essential for insurance operations success.

Explore these challenges in-depth
Uncover strategies to overcome them
Unveil a transformative solution poised to redefine the Life and Annuities sector

At the helm of this revolution is the partnership of Sutherland, NewGen, and LiDP, introducing an integrated offering with proven technology solutions backed by process expertise in Life and Annuities business operations.

Laurel Jordan

TPA Insurance Officer & Solutions Lead, Sutherland

Laurel Jordan is the TPA Insurance Officer and Solutions Lead at Sutherland. She brings over 3 decades of Insurance Industry experience ranging from Operations, Transitions, Solutioning and Compliance. Laurel Spent a large part of her career in varying roles in the Claims Space spanning from support, adjudication, SIU, leadership and then as a SME and Process expert.

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Insurance TPA: New Partner in L&A Business Agility

Ananda Murthy

Head of Insurance Technology and Enterprise Architect for TPA-Edge, Sutherland

Ananda (Anand) is the Head of insurance technology and Enterprise Architect for TPA Edge. Anand has been with Sutherland for 7 years and comes with over 24 years of experience leading large technology initiatives across large life and annuities insurers. In his earlier role, Anand lead the delivery of Digital Engineering services and solutions.

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Navigating the Triple Threat: Security, Speed, and Scalability in TPA Operations

Anurag Shah

Head of Products & Solutions Division, Newgen

Anurag Shah heads Newgen’s Products & Solutions Division in the Americas and runs sales for Newgen Enterprise Business Unit. He has been with Newgen for 25 years. In his previous role, he led and managed delivery and professional services for enterprise customers

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Susan Rudnicki

Program Manager, Woodmen Life

Susan is a Project Management Professional with over 20 years of experience managing large, complex initiatives. Susan has experience in a multitude of industries, to include call center technologies and payment processing, and is currently the Program Manager at WoodmenLife, responsible for their conversion related efforts needed to help modernize WoodmenLife’s backend systems.

Susan has a Bachelor of Science in Management Information Systems from the University of Nebraska, Omaha, and a Master of Science in Organization Performance from Bellevue University. Susan has held her PMP certification since 2008.

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Tim Green

Head of Client Services, LiDP

Tim has been at LIDP for 25 years and has 27+ years experience with complex implementations, conversions, software development, and new business projects within the Life and Annuity Industry. He has been involved with Titanium since its inception and led the initial implementation of Titanium for new business and conversion.

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