57 Insights Under
Insurance Reimagined With Digital-First Operations
Sutherland TPA-Edge goes beyond traditional TPAs, delivering end-to-end efficiencies, conversions, and cost savings with best-in-class partnerships and unbeatable industry expertise.
Ordinary to Exceptional: Unpacking the Insurance Customer Experience Evolution
In the era where superior service is pivotal for client retention, the auto insurance sector stands on the verge of a profound transformation towards innovative customer experiences, emphasizing the need for tech-driven solutions.
Global Insurer Reduces OpEx Costs and Turnaround Times Across Multiple Geographies and Languages
In a decade-long partnership, Sutherland helped this insurer and reinsurer establish underwriting centers of excellence, cutting submission clearance turnaround by half, and shortening handle times by 20%.
Large, Diversified Reinsurer Unlocks Value Transforming Legacy Processes and Scaling Underwriting Operations
This reinsurer improves turnaround times and speed to market with underwriting support and real-time analytics from Sutherland.
Largest U.S. P&C and Life Online Agency Boosts Their Annual GPW Sales
Discover how an insurance agency enhanced their ability to pre-qualify leads with Sutherland.
Leading Fortune 500 Insurer Achieves 20% Operating Cost Efficiencies
Learn how a prominent P&C player gained end-to-end automation with Sutherland CATS
Direct-to-Consumer Life Insurer Supercharges Their Growth With A Scalable Operating Model
How an insurance provider boosted their growth and customer experience by leveraging multiple Sutherland’s advanced solutions.
An Insurtech Start-up and SMB P&C Carrier Wanted to Redefine the Future of CX in Insurance, and Achieved Best-In-Class Service Metrics While Reducing Operating Costs
AI-driven insurance company partners with Sutherland to jump-start digital-first customer experience in a hugely competitive market segment.