Meeting Employee Needs During Seasonal Spikes
Our client’s business regularly flexes during seasons like the Christmas holiday, Black Friday, and the back-to-school period. To support their operations during these seasonal spikes, our client hires vast numbers of additional employees. The volume of candidates it needs to connect with in order to fill these positions runs into hundreds of thousands of people.
Once hired, it’s not practical or cost-effective for our client to scale up its Human Resources support at the same time. Yet, these employees heavily rely on HR during the first thirty days of their job. This is when they need the most guidance to learn the company’s policy and procedures. Our client needed a partner to help manage this increase in personnel and the processes that new employees so heavily depend on.