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136 Insights Under
Case Studies
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Multinational Technology Company Redefines IT Management With AI To Cut Costs and Boost Efficiency
How a Fortune 500 tech company serving over 180 markets globally unlocked real-time insights into their hardware maintenance to limit downtime, reduce costs, and enhance customer experience.
![](https://sutherlandglobal.azureedge.net/-/media/ehub-des/5.png?rev=9dc9b172-b4b1-48bc-a23f-b29028777d21)
Automated Processing Improves Access to Patient Care for Millions
Sutherland’s E-Hub platform automates compliant health data exchange and streamlines billing, processing, and reporting to enable greater access to Covid-related care services.
![](https://sutherlandglobal.azureedge.net/-/media/smartcred-des/4.png?rev=8d07ecf3-b873-433b-8302-9b644a466b84)
Leading Health Insurance Provider Revolutionizes Credentialing with SmartCred
A healthcare client increases turnaround time on credentialing by 200% with Sutherland’s advanced, automated credentialing solution.
![](https://sutherlandglobal.azureedge.net/-/media/des-sha/5.png?rev=fb06c3a3-df7b-4f79-aa67-0e65756c1f9e)
Optimizing Revenue Cycle Management for a Leading Healthcare Provider
Sutherland helped a leading healthcare provider eliminate manual errors and boost productivity with a customizable and advanced analytics solution.
![](https://sutherlandglobal.azureedge.net/-/media/ets-cisco/2000x857-casestudythumbnailtechcmecisco.jpg?rev=470d4507-4950-445d-b0d5-ba29198ffe6f)
Fortune-100 Tech Company Drives Growth by Transforming Customer Services
How Sutherland delivered 89% growth in Annual Recurring Revenue (ARR) for a leading communications and collaboration platform.
![](https://sutherlandglobal.azureedge.net/-/media/ets---netapp/2000x857-casestudythumbnailtechcmenetapp.jpg?rev=50f6f9c7-3991-4a12-a171-be4354606aab)
Fortune 500 Data Infrastructure Company Unlocks Next-Level Support Efficiency
How a global provider of data services and cloud operations redefined its global customer support experience, driving new efficiencies and streamlining operations.
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Avaya Boosts AAR and License Count with CSM Platform Implementation
Find out how Sutherland aided this global leader in business communications to enhance adoption and reduce churn when transitioning to a cloud-based model.
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Fortune 500 Telecoms Solution Provider Successfully Scales High-Quality End-Customer Experiences
How a leading provider of telecommunication solutions scaled IT support for a diverse customer base, leveraging technology to reduce operational expenses and provide personal and effective customer support.
![](https://sutherlandglobal.azureedge.net/-/media/trustpilot-cs/2000x857-case-study-thumbnail-trustpilot.jpg?rev=1e02692c-1e8c-4648-b5eb-ca529cc00d57)
Global Consumer Review Platform Boosts Moderation Capabilities Across Languages
Improved global language coverage while enhancing efficiency and productivity with Sutherland’s content moderation services and Translate.AI.
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