Infographic | Insurance
Digital Direct-to-Consumer (D2C) is showing the fastest growth in insurance, with an estimated market value of around $29 billion.
MAY 30, 2021
Sutherland TPA-Edge goes beyond traditional TPAs, delivering end-to-end efficiencies, conversions, and cost savings with best-in-class partnerships and unbeatable industry expertise.
In the era where superior service is pivotal for client retention, the auto insurance sector stands on the verge of a profound transformation towards innovative customer experiences, emphasizing the need for tech-driven solutions.
In a decade-long partnership, Sutherland helped this insurer and reinsurer establish underwriting centers of excellence, cutting submission clearance turnaround by half, and shortening handle times by 20%.
This reinsurer improves turnaround times and speed to market with underwriting support and real-time analytics from Sutherland.
Discover how an insurance agency enhanced their ability to pre-qualify leads with Sutherland.
Learn how a prominent P&C player gained end-to-end automation with Sutherland CATS
How an insurance provider boosted their growth and customer experience by leveraging multiple Sutherland’s advanced solutions.
AI-driven insurance company partners with Sutherland to jump-start digital-first customer experience in a hugely competitive market segment.
Sutherland's scalable, customer-first approach helped leading insurer drive year-on-year sales improvement.
Discover how America’s most recognized brand in supplemental insurance supercharged cross-sells to 1.6 products per member with Sutherland.
Discover how this insurer increased the profitability and growth of small accounts book of business by driving operational efficiency
Learn how Sutherland digitally transformed the classic vehicle insurer’s operating model, helping achieve greater alignment with customers in a niche market.
Learn how a major U.S. Property and Casualty insurer redefined their market-leading position through digital-powered efficiency.
Learn how a leading commercial specialty Property and Casualty (P&C) Insurer implemented a new digital business services model and drove end-to-end operations digitization.
Sutherland partnered with a Life & Annuities insurer to digitally transform policyholder services over a 15-year growth journey marked by multiple acquisitions
Learn how a hyper growth small commercial insurer was able to scale, through a unique operating model solution and a set of digital accelerators, reducing the cost to serve and uplifting customer experience.
Leveraging our 3A Blueprint (Analyze, Automate, Augment), we carefully crafted a near-shore solution anchored by empathy, transparency, and customer satisfaction – while increasing productivity and shrinking expenses.
Drive Intelligence and Speed through Sutherland Connected Underwriting - An automated, AI driven Underwriting Solution for Commercial Insurance
Hyperautomation can be used in a variety of ways in the insurance industry, now and in the future. Learn about hyperautomation can help transform the insurance sector.
How insurers are embracing digitization in underwriting.
How the new Ushur and Sutherland partnership powers cutting-edge digital transformation strategies to improve customer experience
The typical insurance company operational landscape is fraught with manual processes that can be eliminated, as efficiencies are gained, with intelligent automaton and AI.
How to Fast Track D2C Insurance Excellence
Selling insurance direct to consumers isn’t a cinch. That said, it’s also highly doable
Insurers adept at D2C have charged ahead. Don’t let your policy acquisitions get left in the dust.
Integrating new technology with your current claims process can create complexity and risk. It needs careful planning, evaluation of dependencies and an analysis of all possible results.
Adoption of artificial intelligence (AI) for insurance claims processing surged this past year, helping carriers keep pace with volume increases in the past 18 months — all without driving up operational costs.
When an insurer's digital transformation includes AI, claims processing costs can fall as much as 50 percent. And no wonder - AI enables them to navigate the claims lifecycle with greater speed, accuracy, and economy to deliver significant value. Why settle for less?
A large number of insurers have now opened-up some form of direct-to-consumer (D2C) channel, but many still face challenges and aren’t realizing the full potential of their investment. Others are increasing their investment in the direct online sales channel already part of their business. Often, these efforts complement recent investments in remote claims handling and greater underwriting automation.